First Line Managers Must Understand Personal Interest : Personal interest exists. This means that an individual has a special interest in protecting or promoting what is their own personal benefit. Alternatively, there are groups that seek to support or control existing systems or activities from which they derive personal gain.
The personal interest of first-line managers is in the goals of their functional areas. The external business environment of first-line managers is also important. Effective first-line managers must promote a balance between their own interests and those of others. First-line managers are like fish in water; Fish contain water and are in the water. There are internal business interests and external business interests. Let’s consider the importance of this.
First consider, the internal interests of the business and the role of managers in each. There are two types of first-line managers; functional line managers and general managers. I am a functional line manager as a restaurant manager, accounting manager and regional sales manager, in this role, my success is dedicated to that function. I am a hotel general manager and a Business Office Manager; In this role, my interest is in achieving all functional goals of the organization.
Functional first-line managers must ensure their area of responsibility achieves defined departmental goals. A functional manager is successful if their departmental goals are met. Removed manager not working. The manager’s acceptable goals are within the acceptable range.
Managers whose consistency exceeds their goals are considered for higher management. They are top players. This is where the point, functional managers must maintain a balance between the interests of his department and the interests of other departments.
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